Shipping policy

Shipping Policy

Gianna's Boutique Shipping Policy

Thank you for shopping with Gianna's Boutique! We are committed to providing fast, reliable service and ensuring your order arrives safely.

Order Processing

Orders are processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

During sales, special events, holidays, or product launches, processing times may be slightly extended.

Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your location and selected shipping method.

Standard Shipping

Estimated delivery: 3–7 business days
Available throughout the United States

Free Shipping

Free standard shipping on orders of $100 or more (before taxes and after discounts)

Delivery estimates begin once your order has shipped and are not guaranteed.

Tracking Information

Once your order ships, you will receive a confirmation email containing your tracking number. Please allow up to 24 hours for tracking information to update.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is entered and the package is returned to us, the customer will be responsible for any additional shipping fees required to resend the package.

Lost, Stolen, or Delayed Packages

Gianna's Boutique is not responsible for packages that are lost, stolen, delayed, or damaged after they have been accepted by the shipping carrier.

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly and file a claim if necessary.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

Your order number
Photos of the damaged item(s)
Photos of the packaging

We will review the issue and work with you toward a resolution.

Pre-Orders

Items marked as Pre-Order will ship according to the estimated timeframe listed on the product page. If your order contains both in-stock and pre-order items, your entire order may ship together once all items are available.

Local Pickup (If Available)

Customers selecting local pickup will receive an email notification when their order is ready. Orders must be picked up within 14 days unless other arrangements have been made.